Reach people where they are with government-powered text messages
Notify.gov is a text message service that helps federal, state, local, tribal and territorial governments more effectively communicate with the people they serve.
Currently we are only working with select pilot partners. If you are interested in using Notify.gov in the future, please contact
firstname.lastname@example.org to learn more.
About the product
Keeping program participants updated on status changes, due dates, and appointments can be a huge challenge, and many recipients fall through the cracks, ultimately losing their benefits. In the benefits space, data shows that sending text messages helps decrease re-enrollment churn and save money for administering agencies.
Notify.gov is an easy text messaging platform that helps government agencies provide program participants with one-way reminders and updates. With minimal set-up and secure, personalized messaging, Notify.gov helps agencies include text messaging as part of their outreach program. Administering agencies can quickly assess the impact of text messaging for their programs, after which they can build a case to expand their texting program if they choose to.
Notify.gov is a new shared service currently being piloted by the Public Benefits Studio, within Technology Transformation Services at the General Services Administration.